Sr. Technical Consultant/Communication Surveillance

  • Date Posted Oct 18, 2024
  • Location Toronto, ON
  • Job Type Contract
  • Job ID 17288

Are you collaborative, innovative, and enjoy visionary thinking? Are you a self-motivated individual who is hardworking with proven work history? Are you forward forward-thinking, creative individual who willingly takes ownership of complex and challenging initiatives? Then, Apply Now!

Working with one of the top financial clients this role calls for a Sr. Application Support Specialist/Communication Surveillance who will be responsible for configuring applications to meet requirements and ensure data quality and completeness while providing ongoing support to end-users to ensure the successful adoption. The successful candidate will train end-users on how to use the applications interpret the data generated.

Responsibilities:
 

  • Liaise with other business and technology teams to assess and assign risk and follow up on issues
  • identified during review of communications.
  • In-depth knowledge of data strategy, governance, and integration principals.
  • Prepare metrics and reporting related to the applicability and effectiveness of the program.
  • Ensure that Service Level Agreements (SLAs) are being maintained.
  • Troubleshoots problems using tools and routine procedures; escalates as appropriate.
  • Executes scheduled maintenance routines in accordance with standard procedures.
  • Documents procedures, architectural blueprints, and testing methodologies.
  • Basic cybersecurity knowledge.

Desired Skill Set:

  • Over 4 years of relevant Communication Surveillance experience.
  • Experience with cloud technologies and architectures.
  • Experience with the various electronic communication platforms and data types.

Nice to Have:

  • Experience working in Compliance Technology at a Large Global Financial Institution
  • Familiarity with Behavox, Smarsh, Global Relay, Theta Lake, and Mobius vendor solutions.
  • Experience with analytical concepts (e.g., Databases, Indexes, Lexicons, Scenarios, and Models
  • Experience in doing minor scripting a plus on data types and interfaces (e.g., XML, CSV, EML, API)

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