Sr. Technical Consultant/Communication Surveillance
Are you collaborative, innovative, and enjoy visionary thinking? Are you a self-motivated individual who is hardworking with proven work history? Are you forward forward-thinking, creative individual who willingly takes ownership of complex and challenging initiatives? Then, Apply Now!
Working with one of the top financial clients this role calls for a Sr. Application Support Specialist/Communication Surveillance who will be responsible for configuring applications to meet requirements and ensure data quality and completeness while providing ongoing support to end-users to ensure the successful adoption. The successful candidate will train end-users on how to use the applications interpret the data generated.
Responsibilities:
- Liaise with other business and technology teams to assess and assign risk and follow up on issues
- identified during review of communications.
- In-depth knowledge of data strategy, governance, and integration principals.
- Prepare metrics and reporting related to the applicability and effectiveness of the program.
- Ensure that Service Level Agreements (SLAs) are being maintained.
- Troubleshoots problems using tools and routine procedures; escalates as appropriate.
- Executes scheduled maintenance routines in accordance with standard procedures.
- Documents procedures, architectural blueprints, and testing methodologies.
- Basic cybersecurity knowledge.
Desired Skill Set:
- Over 4 years of relevant Communication Surveillance experience.
- Experience with cloud technologies and architectures.
- Experience with the various electronic communication platforms and data types.
Nice to Have:
- Experience working in Compliance Technology at a Large Global Financial Institution
- Familiarity with Behavox, Smarsh, Global Relay, Theta Lake, and Mobius vendor solutions.
- Experience with analytical concepts (e.g., Databases, Indexes, Lexicons, Scenarios, and Models
- Experience in doing minor scripting a plus on data types and interfaces (e.g., XML, CSV, EML, API)
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