Network Analyst – Data Center Operations
Do you seek challenges and personal development opportunities, and have the courage to make a difference? Do you possess excellent communication skills and are constantly looking for more efficient ways to manage processes and company assets? Then, Apply Now!
Working with one of the top financial clients this role calls for a Network Analyst – Data Center Operations who will lead strategic technology initiatives, and build, and maintain key elements of the firm’s enterprise infrastructure and associated project portfolio.
Responsibilities:
- Provide leadership for delivery of 24/7 service operations and KPI compliance and audit.
- Establish and maintain metrics, key performance indicators, and service level agreements to continually improve the DC performance.
- Manage remote sites as well as schedule/monitor work performed by third-party vendors.
- Business Continuity Plan Management, assuring our BCP documentation is current and approved by management.
- Attend meetings to capture business requirements for DC Capacity planning and workflow management.
- Maintaining corporate databases and ensuring compliance with internal and external audit regulations.
- Support applications and systems by meeting or exceeding standards and service levels while minimizing operational risk.
- Promptly schedule equipment installs and cabling requests, and engage partners. Plan parallel work streams when possible.
- Partner closely with stakeholders to improve production environment stability.
- Leads the support of Data Center infrastructure
- Reviews participates, and implements procedures.
- Research industry standards, best practices and new innovations in technology and makes.
Recommendations. - Provide quality service and solutions consistent with objectives and client requirements.
- Effectively handle incident management for outages.
- Ensure timely notification and escalation of possible issues/problems, options, and recommendations for prompt resolution.
- Dive into design, review, and integration of all application requirements like functional, security, integration, performance, quality, and operations.
- Proficient with fluke testers fiber testers, and scanner
- Knowledge of interrelated power, space, and cooling as it relates to Data Centers
- Provide expertise in other functional areas (technology, trends, and processes).
- Join projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment.
- Deploy base infrastructure components for all environments.
- Follow change management procedures. Ensure proper testing, sign-off, and monitoring.
- Monitor system life cycles, and ensure specifications and functionality support business. Objectives and architecture decisions.
- Use meaningful metrics to monitor the environment's performance.
- Participate in disaster recovery planning (Define, Review, Test).
- Traveling between sites is required occasionally
Desired Skill Set:
- 3 years of experience in Asset management
- 3 years of experience with Data Centre
- 3 years of strong exposure to DCIM
- 3 years of experience with ITIL
- 3 years of experience in requirement gathering
- 3 years of proficiency in ServiceNow Ticket Monitoring
- 3 years of experience in Troubleshooting network connectivity
Nice To Have:
- Telecommunications design experience
- Exposure to Warehouse management
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