Learning Consultant/Retail Banking
Are you a leader and learner? Would you like to see the impact of your work? Do you see yourself in a collaborative, challenging and result-oriented environment? Are you a people person? Then, Apply Now!
Working with one of the top insurance clients this role calls for a Learning Consultant/Retail Banking who will lead, and/or consult on L&D projects end to end, generally significant in scope for business-specific programs, or moderate in scope for multi-business and/or smaller enterprise level programs, conducting, high quality needs assessments to enable learning solution recommendations, and delivering end to end learning project management on an assigned number of L&D projects, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations.
Responsibilities:
- Works collaboratively with Business Partners and other stakeholders to support the achievement of business strategic priorities and provides learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.
- Manages L&D projects from end to end, generally significant in scope for business-specific programs, or moderate in scope for multi-business and/or smaller enterprise-level programs
- Experienced consultant role; manages relationships with multiple business partners, and functional experts and makes appropriate recommendations aligned to business and/or organizational needs Requires broad business and enterprise acumen and solid knowledge of each L&D area and adult learning theory/practice to recommend appropriate learning solutions
- Manages projects to deliver timely, high-quality quality consistent, creative, leading-edge learning solutions that positively impact business and client’s metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers
- Provides subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in learning consulting; stays current in design, development, program evaluation and measurement
- Collaborates and consults with Learning Business Partners to make the best decisions on business learning recommendations.
- Conducts comprehensive learning needs analyses for more complex business-specific projects, multi-business and/or smaller enterprise-level projects to enable the delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions
- Consistently builds out own learning consulting and design capability to support a learning center of expertise;
- Provides peer coaching to peers and more junior learning consultants within their own team and broader L&D teams to enable broad capability build;
- Champions creation and consistent use of best-in-class common practices, processes and measures across the design/development, program evaluation and learning consulting functions Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive ?rain the trainer, transitions and program maintenance processes, and comply with all audit and other business requirements as applicable
- Establishes and manages L&D, HR and business SME/stakeholder project teams to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations
- Conducts post-implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects/programs, and data-sharing collection to avoid future times
Desired Skill Set:
- 3 years of experience as a Learning Consultant
- 3 years of strong exposure to Adult Learning Principles
- Exceptional relationship-building, management and negotiation skills
- 3 years of proficiency in MS Office Suite (e.g., PowerPoint, Excel, Word, etc.)
- 3 years of Project work experience – coordinating a team, delegating work, reporting and document management
- 3 years of experience in Vendor relationships/Engagement
- 3 years of working experience designing and developing learning solutions on an Agile Team
- 3 years of experience with onboarding & working with third-party vendors
- Exposure to Compliance
Nice To Have:
- Experience working in the Banking and Retail Banking domain
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