Jr. Bilingual Project Administrator/Montreal

  • Date Posted Apr 2, 2025
  • Location Montreal, Quebec
  • Job Type Contract
  • Job ID 17854

Are you driven by collective success? Do you believe collaboration can transform a good idea into a great one? Do you understand the power of an inclusive team that enjoys working together to create a shared vision? Then, Apply Now!

Working with one of the top financial clients, this role calls for a Jr. Bilingual Project Administrator/Montreal who will prepare files to ensure the seamless creation of memoQ packages and project wrap-up tasks. This candidate will also, as required, ensure end-to-end tracking of translation projects in Flowfit, collaborate with internal clients to establish their translation needs, ensure quick, efficient, and error-free processing of requests, work closely with team leaders and the other coordinators to assign work in-house or to service providers, and offer excellent customer service.

Responsibilities:

  • Support other project coordinators according to ever-changing needs.
  • Prepare projects/documents for use in our CAT tool (memoQ).
  • Process translation, update, and approval requests made through the request management tool
    (Flowfit); assist requestors as needed.

  • Wrap up projects in Flowfit, align document pairs in memoQ as needed, and upload to translation memories.
  • Assess requests, ensure they contain all required information, and assign them to an internal team or a service provider according to workload, costs, budgets, and deadlines.
  • Collaborate with internal clients to identify their needs, manage their expectations, and communicate SLAs and costs (as applicable).
  • Act as a resource for internal clients and Translation Services team members with respect to project coordination, request processing, request management tools, and billing issues.
  • Execute process improvement projects; document and implement best practices.
  • Establish and develop solid relationships with assigned translation team's leader, business partners, service providers, and colleagues.
  • Coach internal team, service providers, and internal partners on using the request management tool (Flowfit) as needed.
  • Complete other tasks as requested.

Desired Skill Set:

  • At least 2 years of project coordination/management experience in a structured translation
    environment

  • Work experience with Flowfit and memoQ or similar RMS and CAT tools.
  • Demonstrated customer service skills
  • Works to create a sense of teamwork, openness, and communication
  • Ability to work under pressure and with minimal supervision
  • Excellent organizational skills and attention to detail
  • Analytical skills: problem resolution, process improvement, etc.
  • Computer skills with the MS Office suite
  • Proficiency in French and English (written and oral)
  • University degree or diploma in translation or related field, a definite asset

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