HR Analyst

  • Date Posted Oct 21, 2024
  • Location Toronto, ON
  • Job Type Contract
  • Job ID 17297

Do you seek challenges and personal development opportunities, and have the courage to make a difference? Do you possess excellent communication skills and are constantly looking for more efficient ways to manage processes and company assets? Then, Apply Now!

Working with one of the top financial clients, this role calls for an HR Analyst who will be responsible for managing the System’s off-cycle process. This candidate will retrieve payroll errors, format the csv file and distribute the errors amongst the team. The successful candidate will process all Family Support and Garnishment orders as required on a bi-weekly basis. Respond to inquiries from CRA, courts and other stakeholders.

Responsibilities:

  • Process all additional pay and pay adjustments on a bi-weekly basis
  • Receive, balance and process payment upload files in PeopleSoft. Investigate rejects and work with Businesses to fix errors while meeting payroll deadlines.
  • Review, investigate and action Quality Assurance reports for the Active and Pension payrolls: Retro pay report, Pay error report, Payroll exceptions report, Tax Wage Loss Plan report, Time and Labour Exception Report, Retiree Demographic Report, etc. Work in partnership with other groups to determine the root cause of errors and correct before the pay run
  • Run several Quality Assurance Queries to ensure the integrity of Payroll. Work in partnership with other groups to determine the root cause of errors and correct them before pay runs
  • Load all Records of Employment (ROEs) on the Service Canada website on a biweekly basis. Obtain rejected ROEs, investigate reasons for rejection, and manually correct each rejected ROE before the legislated deadline.
  • Manual ROE creation on request, respond to Service Canada calls and letters confirming information on ROE.
  • Respond to employee inquiries related to ROE, Maternity Leave Top-up Payments, garnishments, Family Support payments, and miscellaneous other payments received via HR HelpDesk, email or phone
  • Respond to employee and Business inquiries related to pay adjustments processed
  • Ensure compliance with workplace employee privacy at all times
  • Support SOX audits by preparing the samples and answering specific audit questions
  • Ensure that adherence to applicable internal standards and/or regulatory requirements
  • Develop, establish and/or follow clear guidelines and processes to minimize risk, maximize accuracy, and enhance the employee experience
  • Escalate service concerns/gaps as required to ensure they are resolved quickly and efficiently
  • Provide accurate and timely resolutions to inquiries from our internal and external business partners.
  • Review and validate the accuracy of our annual PIER reports from CRA and RQ.

Desired Skill Set:

  • 2 years of experience with PeopleSoft payroll 
  • 2 years of experience with Database Query Languages
  • 2 years of hands-on expertise with Excel
  • Working towards Payroll Compliance Practitioner Certification (PCP)
  • Executive-level communication skills

Nice To Have:

  • Familiarity with Workday Payroll

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