Vendor Manager – Governance/Control /Risk Oversight
Are you driven by collective success? Do you believe collaboration can transform a good idea into a great one? Do you understand the power of an inclusive team that enjoys working together to create a shared vision? Then, Apply Now!
Working with one of the top financial clients this role calls for a Vendor Manager – Governance/Control /Risk Oversight who will provide financial solutions to Canadian businesses of all sizes across a wide range of industries.
Responsibilities:
- Thought leader and strategic thinker, with a future-focused mindset on how to drive the business forward
- Facilitate phases of the Third-Party Risk Management Lifecycle, and ensure compliance with TPRM Policy, Standards and Framework.
- Accountable and responsible for timely completion of Third Party Inherent Risk Assessments for new/change third party relationships and other required assessments and deliverables, including review/approval from key stakeholders
- Accountable and responsible for monitoring vendor performance and risk, via reporting/dashboards/governance routines
- Accountable and responsible for risk and issue management, escalating and tracking vendor issues per TPRM Issue management requirements, partnering with the business to drive remediation plans
- Manage and drive timely renewal of all contracts; Participate in/facilitate contract renewal and negotiation process, working with internal partners (Legal, Sourcing, Contracts) as well as business partners to ensure contracts and agreements maximize our values, meet business objectives, regulatory requirements, mitigate risks and meet client’s policies and standards.
- Possess a strong understanding of contractual terms and conditions, and their commercial implications to the business to effectively manage vendor agreement(s) and relationship(s) and ensure adherence to contractual requirements.
- Lead the assessment/development of SLAs, standards, policies, procedures and compliance monitoring plans that maximize customer satisfaction, decrease risk and/or mitigate to the maximum availability, efficiency and effectiveness.
- Collect/Review/Assess audit documentation (i.e. CSAE3416, SOC I/II) and determine the next steps for remediation of gaps.
- Provide oversight to ensure organized storage of evidence of all activities for audit readiness.
- Provide oversight in support of invoice processing, ensuring procedures are in place, including billing, invoicing, rebates, performance/penalty adjustments and internal charge-backs, where appropriate.
- Closely monitor vendor spending (costs), proactively identifying opportunities to improve cost-effectiveness and trends against budget forecasts.
- Maintain a strong understanding of the Bank's vendor management tools including Enterprise Spend Portal (ESP), Enterprise Contract Management (ECM), Hiperos, etc.
- Maintain and ensure satisfactory Internal and External Audits & Compliance requirements are met
- Build/foster solid relationships and organizational alignment with our business, sourcing, legal and contract partners, ensuring communication channels exist, attending/facilitating meetings and participating in a working session
- Provide effective day-to-day coaching and guidance to colleagues; share and teach best practices
- Act as the leader in administering change management, performance management and the talent pipeline for the development of the team
Desired Skill Set:
- 5 years of experience in Vendor Management
- 5 years of experience with Compliance/Regulatory
- Expertise in MS suite
- Ability to read and understand vendor contracts
- Experience working in a regulatory environment. & understand governance, control & risk mgt. processes
Nice To Have:
- Banking / Financial Industry Experience
- Hands-on experience with Ariba and Coupa Risk
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