UX Researcher
Do you have a passion for building, creating and designing? If you have a deep passion for user-centred design, technology and innovation. Do you envision how people experience products and bring that vision to life in your design? We have an exciting opportunity for you…
Working with one of the top financial clients this role calls for a UX Researcher who will be responsible for defining research questions, creating the research approach and participant recruitment plan, and selecting appropriate methods of data collection and analysis. This candidate will be working with service design directors, designers, and business stakeholders to understand and support their research needs; maintain and build relationships across various stakeholder groups; support Research team members as required.
Responsibilities:
- Creation of participant screeners; recruiting from internal employee panels or working with vendors to recruit external participants; creating research protocols
- Data collection: conducting design research methods including observation/ethnography, diary studies, user interviews, usability testing, card sorting, etc.
- Analysis: utilizing qualitative and quantitative approaches to make sense of the data collected
- Reporting: translating findings into easily understandable insights used to drive ideation and inform design, in diverse formats including experience maps, usability test reports, personas, etc.
- Vendor oversight: as required, oversee research vendors carrying out studies on behalf of Design Research
- Education: Increase awareness of Design Research methods and processes with our internal and external partners; share areas of expertise within the Research team as required to support the project and expand the Research knowledge base and tools
Desired Skill Set:
- 3 years of proven experience with Design Research Methodology
- 3 years of experience in visual storytelling skills with PowerPoint/presentation decks
- 3 years of experience in End to end project management
- 3 years of experience with multiple different research methodologies
- 3 years of experience in Interacting with business stakeholders, and requirements gathering to understand enhancement requirement
- 3 years of experience in leading the creation of major UX deliverables, high-level designs, detailed user flows
- Good understanding of user-centric design and related design disciplines
- Executive level communication skills(strong, assertive, driven)
BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.
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