ServiceNow Administrator- Banking
Are you a self-motivated individual who is hardworking with proven work history? Are you a driven team player who is looking to join a fast-paced, high-growth, and energetic team? Are you that talented professional we are looking? If yes, Apply Soon!
Working with one of the top financial clients, this role calls for a ServiceNow Administrator- Banking who will design and implement solutions following established IT Service Management policies and standards. This candidate will ensure that the delivered solution enables the organization to manage incidents, problems, changes and service requests with respect to risk, cost, control, IT governance, compliance and business performance objectives.
Responsibilities:
- Provide technical and thought leadership in both system integration as well as application development and promote best practices in these areas.
Work closely with clients, project managers, and the systems management team to clearly define the scope of work and provide accurate cost/schedule estimates. - Review internal artifacts and deliverables received from vendor partners to ensure they meet solution requirements.
- Lead/contribute to architecture, design & code reviews of IT Service Management solutions.
- Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and lead the resolution efforts.
- Perform off-hours maintenance and deployments for system releases and provide 24×7 support to maintain service availability.
- Code deployment in 15 instances of ServiceNow
Desired Skill Set:
- 5 years of experience as a Systems Administrator
- Experience with ServiceNow
- CSA Certification
Nice To Have:
- Experience working in the Banking domain
- Development experience
- ITIL v4 Certification
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