Customer Service Representative – Payments
If you share a passion for performance, a growth mindset with versatile skills, and approach everything with the highest integrity, here's an opportunity.
Working with one of the top financial clients this role calls for a Customer Service Representative – Payments who will be responsible for repairing wire payments while ensuring wire payments are processed with no process errors. This candidate will be receiving payments in differing currencies and manually keying the funds into the correct currency in alignment with the customer’s bank account and will be working through their request queue with both speed and accuracy.
Desired Skill Set:
- Excellent typing skills- a speed of 50 words/minute at a minimum
- Superb typing accuracy
- Strong communication skills- a bilingual candidate is an asset, but the work the team completes day to day is with English-speaking customers
- Willingness to learn
- Strong work ethic
Nice To Have:
- Previous financial teller experience
- Previous service rep experience for a banking client
- Solid knowledge of general geography- this team handles transfers worldwide, and it can be helpful for candidates to have a good understanding of where countries are located and the currencies they leverage
- Post-secondary degree
BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.
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